Course Details

This apprenticeship is designed for those people whose primary work activity is in the field of Business and Administration, or wanting to work in this area. This apprenticeship is aimed at Administrators, Office Juniors, Business Support Officers, Receptionists to name but a few. By the end of this apprenticeship you will have industry recognised qualifications as well as business related knowledge, skills experience and competencies, helping to pave the way onto the next step of your career journey. The duration of this apprenticeship is 12-15 months.

Entry Requirements

There are no formal entry requirements; although it is expected that you will already have GCSE at Grade 3/Level D or above or equivalent qualifications in both Maths and English. You will be invited to an interview to determine whether the apprenticeship standard is appropriate for your job role.

Career options

ILM Level 3 Team Leader/Supervisor; Level 3 AAT; Business Administrator Level 3; Customer Service Specialist Level 3; Digital Marketer Level 3.

Business Administration Level 2 Intermediate Apprenticeship

Five highlights

  • 1 OfSTED - Outstanding, for Work Based Learning qualifications.
  • 2 Competence based qualifications.
  • 3 Flexible start dates and mainly delivered in the work place.
  • 4 Qualification recognised in all occupations and sectors of employment.
  • 5 Qualification tailored to meet your individual learning needs.

Key Points

  • Workplace Delivery
  • Flexible start date
  • BTEC Level 2 Diploma in Business and Administration


Your course will cost

We don't currently have information on the fees for your course. Please contact us for more information.
Are you under 19 on the 31st August this year?
Are you in receipt of JSA or ESA Work Related Activity Group, or are you in receipt of a State Benefit and currently unemployed and seeking employment?
Are you getting a SFE loan for this course?
Course code Location Course length Start date
BUS392WMMA Workplace Delivery 15 Months Flexible start date

What you need to know

What will I study?

You will study: Level 2 Diploma in Business Administration; Level 2 Functional Skills in Maths, English and Level 1 ICT; Employee Rights and Responsibilities; and Personal Learning and Thinking Skills. For the Level 2 Diploma in Business Administration (which is a combined knowledge and competency qualification), you will be expected to cover a range of units for which you will need to provide work-based evidence. To achieve this qualification, you will need to acquire minimum of 45 credits from the following Mandatory Units and a selection of Optional Units which are tailored to your job role: Mandatory Units: Unit 1 Communication in a Business Environment; Unit 2 Understand Employer Organisations; Unit 3 Principles of Providing Administrative Services; Unit 4 Principles of Business Document Production and Information Management; Unit 5 Manage Personal Performance and Development; Unit 6 Develop Working Relationships with Colleagues. Your assessor and your line manager will help you decide which Optional Units best fit your job role.

How will I be taught?

Attend three subject specific taught workshops (per duration of your course). You will be allocated an individual assessor, who will assess you one to one in your workplace. We will work with you and your employer to document the 20% off the job training that is a requirement of the qualification. For the Functional Skills, you will attend dedicated weekly workshops or the option to attend 2-day intensive workshop (per Function Skill) and have access to learning materials. You will also be allo

How will I be assessed?

For your Diploma, you will be assessed by completing a portfolio of evidence using an e-portfolio platform, under the guidance of your occupationally competent assessor. For the Functional Skills, you will be assessed through exams and a Speaking & Listening portfolio of evidence.

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