This apprenticeship is designed for those people whose primary work activity is in the field of Customer Service, or wanting to work in this area. This apprenticeship is aimed at Customer Service Supervisor, Customer Relationship Manager, Customer Service Team Leader, Client Services Officer, Events Co-ordinator to name but a few. By the end of this apprenticeship you will have industry recognised qualifications as well as customer related knowledge, skills experience and competencies, helping to pave the way onto the next step of your career journey. The duration of this apprenticeship is 18-24 months.
Level 4 Diploma in Business Administration; ILM Level 3 Team Leader/Supervisor.