Course Details

This apprenticeship is designed for people who already have experience of office-based skills and wish to develop, implement, maintain and improve administrative services. In doing so, the apprentice is expected to work independently and take responsibility for the outcomes of their work, with support of the employer and the Chichester College. Through working across functional areas, apprentices build team relationships quickly and learn from others to develop specific skill sets. The apprenticeship provides a highly transferable set of knowledge, skills and behaviours, which can be gained working across an organisation and its processes. The apprenticeship is a firm grounding in organisational operations and functional processes, as well as the wider working environment. The expected duration of on programme training for this apprenticeship is 18-24 months, after which point you will undertake your End Point Assessment (EPA), once you are deemed to be ready for this.

Entry Requirements

There are no formal entry requirements; although it is expected that you will already have GCSE at Level 4 or above or equivalent qualifications in both Maths and English. You will be invited to an interview to determine whether the apprenticeship standard is appropriate for your job role.

Career options

Assistant Accountant Apprenticeship Level 3 Standard; Customer Service Specialist Apprenticeship Level 3 Standard; Team Leading Supervisor Apprenticeship Level 3 Standard; Higher (Level 4) Apprenticeship in Business Administration; Associate Project Manager Apprenticeship Level 4 Standard.

Business Administrator Apprenticeship (Level 3) Standard

Five highlights

  • 1 OfSTED - Outstanding, for Work Based Learning qualifications.
  • 2 Standards designed by employers for employers.
  • 3 Flexible start dates and mainly delivered in the work place.
  • 4 Qualification recognised in all occupations and sectors of employment.
  • 5 Qualification tailored to meet your individual learning needs.

Key Points

  • Workplace Delivery
  • Flexible start date
  • Pearson BTEC Level 3 Diploma for Business Administrators

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Course code Location Course length Start date
BUS719WMMA Workplace Delivery 24 Months Flexible start date

What you need to know

What will I study?

You will focus on a range of Knowledge, Skills and Behaviours that you need to be an effective Business Administrator. You will attend dedicated knowledge workshops for: Business Fundamentals; Understanding Your Employer Organisation; Understanding Personal Effectiveness in an Administrative Work Environment; Using IT for Business; Communicating in a Business Environment; Managing Administrative Services; Project Management; Managing Personal Effectiveness in an Administrative Job Role. These workshops will also provide the opportunity to build your confidence in IT; record and document production; decision making; interpersonal skills; communication skills; quality; planning and organisation; and project management. To achieve this apprenticeship standard, you will need to complete a minimum of 12 month’s on programme learning before undertaking the End Point Assessment (EPA); your employer, and, if appropriate in conjunction with Chichester College, will formally sign-off that you have met the minimum requirements in regards to knowledge, skills and behaviours within the standard.

How will I be taught?

Attend at least one workshop per month (for the duration of your course). You will be allocated an individual assessor, who will assess you one to one in your workplace. With all of our apprenticeship programmes we will work with you and your employer to document the 20% off-the-job training that is a requirement of the qualification. For the Functional Skills, you will attend dedicated weekly workshops or the option to attend 2-day intensive workshop (per Function Skill) and have access to lear

How will I be assessed?

For your Diploma, you will be assessed by completing a portfolio of evidence using an e-portfolio platform, under the guidance of your occupationally competent assessor. For the Functional Skills, you will be assessed through exams and a Speaking & Listening portfolio of evidence; Functional Skills must be completed prior to taking the EPA. The EPA for this apprenticeship standard includes 3 separate elements: Knowledge Test; Portfolio-based Interview; and Project Presentation which will be undertaken by an independent assessor from the EPA Centre at the apprentice’s place of work.

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