This apprenticeship is designed for those who are entering a management role, or who wish to gain a qualification that formally recognises their skills or those who lead a team and are responsible for its performance. It is suitable for people who are entering management, or who have the ability and the opportunity to demonstrate recognisable management and leadership skills, for example, providing leadership for your team, encouraging innovation, allocating and checking work. By the end of this apprenticeship you will have industry recognised qualifications as well as management related knowledge, skills experience and competencies, helping to pave the way onto the next step of your career journey. The duration of this apprenticeship is 12-18 months.
ILM Level 3 Team Leader/Supervisor; Level 3 Diploma in Customer Service.